Effective Date: January 7, 2026
Last Updated: August 14, 2026
1. Introduction
WareStat (“we”, “our”, or “us”) respects your privacy and is committed to protecting personal data.
This Privacy Policy explains how personal data may be collected and processed when you visit www.warestat.com (the “Site”), contact us, or use the WareStat desktop application (the “Software”).
WareStat is operated from Italy.
2. Data Controller
For the purposes of applicable data protection law, the data controller is:
WareStat
Italy
Email: info@warestat.com
Website: www.warestat.com
Privacy-related questions and requests may be sent to the email address above.
3. Information We Collect
3.1 Information You Provide
When you contact us through the Site or by email, we may receive information such as:
- your name;
- your email address;
- the subject of your inquiry;
- the content of your message;
- any other information you voluntarily provide.
We use this information only as necessary to respond to your request, provide support, communicate with you, or comply with applicable legal obligations.
3.2 Technical Website Data
When you visit the Site, certain technical information may be automatically processed by our hosting, security, or technical infrastructure.
This information may include:
- IP address;
- browser and device information;
- operating system;
- requested pages or resources;
- date and time of requests;
- server, security, or error logs.
Such information is processed where necessary for the operation, security, maintenance, troubleshooting, and protection of the Site against abuse or malicious activity.
3.3 WareStat Desktop Application Data
The WareStat desktop application stores business data locally on the user’s device using a local database.
This may include information entered into the Software relating to products, customers, suppliers, inventory, orders, invoices, and other business operations.
WareStat does not collect or store this business data on WareStat servers.
Users of the Software are responsible for the personal data they enter and process through their local WareStat database and for complying with any applicable data protection requirements relating to that data.
4. Purposes and Legal Bases for Processing
Where the GDPR applies, personal data may be processed for the following purposes and legal bases:
Responding to inquiries and providing support
We process information you send to us in order to respond to your questions, requests, or support inquiries.
The legal basis may be the performance of a contract or steps taken at your request before entering into a contract, or our legitimate interest in responding to communications concerning WareStat.
Operating and securing the Site
Technical information may be processed to operate the Site, identify technical problems, maintain security, prevent abuse, and protect our systems.
The legal basis is our legitimate interest in operating and protecting the Site and its infrastructure.
Compliance with legal obligations
Personal data may be processed where necessary to comply with applicable laws, regulations, court orders, or other binding legal requirements.
The legal basis is compliance with a legal obligation.
Consent
Where a particular processing activity requires your consent, we will request it separately and you may withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
5. Sharing of Personal Data
We do not sell or rent personal data.
Personal data may be disclosed only where reasonably necessary to:
- hosting and infrastructure providers;
- email and communication service providers;
- technical or security service providers;
- providers necessary for the operation of the Site;
- professional advisers where necessary;
- public authorities, courts, or law enforcement authorities where required by law.
Where required by applicable law, service providers processing personal data on our behalf are subject to appropriate contractual and data protection obligations.
Business data stored locally within the WareStat desktop application is not shared with WareStat through the Software.
6. Cookies and Similar Technologies
The Site uses a cookie consent management system to provide information about cookies and manage user preferences.
Strictly necessary cookies or similar technologies may be used where required for the operation, security, or management of the Site and privacy preferences.
WareStat does not currently use analytical or advertising cookies through the Site.
If non-essential cookies or tracking technologies are introduced in the future, they will be activated only in accordance with applicable law, including obtaining consent where required.
You can also manage or remove cookies through your browser settings.
7. Data Retention
Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected.
In particular:
- information submitted through the contact form or by email is retained for the time necessary to respond to the request and manage any reasonable follow-up;
- information may be retained for a longer period where necessary to establish, exercise, or defend legal claims or comply with legal obligations;
- technical and security logs are retained only for as long as reasonably necessary for security, troubleshooting, abuse prevention, or legal requirements.
Data stored locally by the WareStat desktop application remains under the user’s control and remains on the user’s device until it is deleted by the user.
8. Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data created and stored through the WareStat desktop application remains locally on the user’s device. Users are responsible for protecting their devices, controlling access to their systems, and maintaining appropriate backups.
9. Your Data Protection Rights
Where the GDPR or other applicable data protection laws apply, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data where applicable;
- request restriction of processing;
- object to processing based on legitimate interests;
- receive personal data in a structured, commonly used, machine-readable format where the right to data portability applies;
- withdraw consent at any time where processing is based on consent;
- lodge a complaint with a competent data protection supervisory authority.
Requests may be sent to:
info@warestat.com
If you are in Italy, you also have the right to lodge a complaint with the Garante per la protezione dei dati personali.
10. International Data Transfers
WareStat is operated from Italy.
Personal data collected through the Site may be processed in Italy, elsewhere within the European Economic Area (EEA), or in countries outside the EEA where our service providers operate.
Where personal data is transferred outside the EEA, appropriate measures are used to ensure that the transfer complies with applicable data protection laws.
Depending on the destination and the service provider, transfers may be based on an adequacy decision adopted by the European Commission or on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (SCCs).
For information about safeguards relating to international data transfers, you may contact us at info@warestat.com.
11. Children’s Privacy
The Site and the WareStat Software are not directed at children.
We do not knowingly seek to collect personal data from children through the Site.
If you believe that a child has provided personal data to WareStat, please contact us at info@warestat.com.
12. Third-Party Websites
The Site may contain links to websites, services, or resources operated by third parties.
WareStat does not control the privacy practices of those third parties. When you visit an external website, its own privacy policy and terms apply.
We encourage users to review the privacy information provided by any third-party website they visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to the Site, the Software, our data processing activities, service providers, or applicable legal requirements.
The updated version will be published on this page and the Last Updated date will be revised accordingly.
Where required by applicable law, additional notice or consent will be provided before material changes take effect.
14. Contact Us
For questions, requests, or concerns regarding privacy or the processing of personal data, contact:
WareStat
Italy
Email: info@warestat.com
Website: www.warestat.com